Product Reviews by Yotpo

Like that customers can review, but the jump in price to having the ability to post comments on social media is way too much

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Chat communicates timely. Hopefully, after subscribing to the plan, you'll be able to open up all the features you need, rather than manually setting them up, which will save you a lot of time.

Yotpo Support service is surprisingly helpful! Whenever I need support, there's someone who kindly helps through solving my issue. Thanks to all Yotpo members for today's support, especially John B.

Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)

Extremely hard to use. I upgraded then down graded to the free plan. So stressed out using. I dont know why it has to be this difficult. and its like you read the instructions but it tell you nothing. Customer service was helpful but the app is too hard to use

Ed was extremely helpful and nothing was to much for him. I needed a bit of help to sort out having the review widget on my page and he did that for me

Support was excellent. Very knowledgeable and quick. Thank you for your help! I had a hard time figuring out where to place my code but support was very knowledgeable. Thanks again.

Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.

Free plan is convenient way to gather some reviews but beyond 50 reviews you'll be looking at absurd pricing (min $5K annually) with no way to trial the premium features. They may be great but I'll never find out since there is no trial.

Primary beefs

- Annoying that prices aren;t stated on an available page, you are forced to take a sales call
- Prices are presented as monthly, but since they only bill annually, I perceive it as a smokescreen to real pricing.
- No trial - If the product is so great, why do I have to spend nearly $5,000 ($399 monthly X 12) to “test” ROI?
- the free version does not do anything I can't do with competeing low cost software, so I would suggest you start with something else rather than switching when you hit 50 reviews