Yotpo Product Reviews & UGC

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.

I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!

can you please help me to install my yotpo properly
Thanks in advances

We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

A way too expensive and not worth it and definitely not worth the investment. I wish I elected Yotpo competitor, same price, and much much better customer service and all customer service is located in the USA.

The app is a bit slow, but overall it does the work and has good features. I had an issue with the backend and it was quickly sorted out by Lemuel from Yotpo. Good customer service and fast problem resolution.

Easy set up. works well. good integration with Facebook, very complete. Thank you.

There's some parts of the application that can use enhancing. For example, the coupon option to be conditioned to send out only following specific emails. It seems odd that there is not setting for this condition. As well, it would be helpful to have the app pick up on where the customer is in the email request flow. I'm having to manually cross reference the email list to ensure that all customers have received the follow up reminder emails - seems very inefficient. Customer support was amazing though! Keith was very helpful and supported with me with my inquiries on several different occasions. 5 STAR for customer support.