Yotpo Product Reviews & UGC

Rhenant at Yotpo Support was very helpful updating some account settings that needed to be changed. So far, my agency has had a good experience with Yotpo and their support team. Would recommend them for websites looking to add review capabilities!

Great support by Allen from yotpo. The tool looks good as well so far allthough I need to still test it some more to make sure.

Yotpo is so much more than just a review app. We love this app and it pays for itself over and over again each month.

I decided to use the app mainly for the reviews widgets, but I was pleased to discover all the different features it offers and the wonderful customer support they have, Lemuel C was particularly helpful and assisted me with all my concerns.

Good app for the free version. Has collected a lot of good reviews, and combined with Kit will allow to post to Facebook.

I have never left a single review on any of our shopify apps, but with Yotpo, I'm really inclined to do so because of their practices. I would NOT recommend this app to any business owners who truly values their TIME and MONEY! I think this company is very out of touch with small businesses and their lack of transparency is a serious concern. This is the only app we have ever countered that almost forces you to get on a sales call before you can even see their prices. Its not just about their outrageous price, its also about principle. Why would anyone want to do business with a company that does not see the value in transparency in 2016. They are more focused on marketing and selling you their product as opposed to actually focusing on the service. Luckily, through another reviewer with similar experience we were able to find Judge.me - this app literally has pretty much the same features as yotpo and you can customize everything.

As a small business owner I highly recommend other Shopify store owners to DO YOUR RESEARCH before committing to any app. After comparing yotpo with judge.me I figured for what we would be paying at yotpo, I could simply hire a full-time freelancer. The time that is spent going in circles with them is simply not worth it for us.

I am guilty of being one of those people who ignored all their bad reviews and signed up with them anyways thinking at least maybe we will get what we pay for. Higher price in this case does not = to higher quality, better service etc, it just means higher price, more stress, time wasted...

Hopefully yotpo can consider listening to their customers and implementing some changes that reflects more attention and care for small businesses. In the meantime, we are going to be moving to another app that seems to be doing just that.

Really helpful team to help me setup and the app is user friendly as well! Looking forward to receive more reviews via Yotpo!

Lemuel was awesome to work with and helped install my new review program. Looking forward to seeing how YOTPO works for Chloe and Lois!

Ran into a bit of a snag with the installation but the support team was exceptional! Support (Rhenant) at Yotpo had the install completed in 10 minutes and reviews were showing on my site. Great interface, easy to use for you and your customers.

Awesome and easy to Integrate