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Yotpo is an amazing app. Their customer support is very efficient and provides help right away. Gimbert helped me with everything I asked and was very pleasant, knowledgable and professional. Thank you Yotpo Team for being so wonderful!
Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.
We're using the free version and are very happy with it. It looks great on our site and we feel it adds professionalism and legitimacy to the site. Easy to use, just wish it had the push to social in the free version.
The app seems great (just installed), but I can say the SERVICE IS FANTASTIC. "Daniel P" assisted me with a number of widget installation issues and was super helpful, knowledgeable and willing to do more to make sure our site looks/works great with the app.
Not sure how this is such a high rated app. It is very glitchy and support is almost non existent. We waited over 2 weeks to have reviews imported from old site and still nothing. Why can't we import a simply csv rather than wait for someone else to do (or not) it?
We are just getting started with it, but had a lot of help installing the widget and customer service was excellent.
Thank you for this useful app! it makes it so easy to display reviews: just one thing, could be nice if dimensions would be adjustable on my website
I was setting YOTPO's star system in my account and was instructed to paste the necessary code into the "product.liquid" page but the instructions didn't say where on that page to paste the code. After a 24 minute wait on YOTPO's live chat, Mary Ann came on the line and took care of it quickly and professionally.
Thank you for leaving a review. We're glad Mary Ann was able to assist you and get you up and running smoothly.
I was helped by Mary Ann, very friendly and well helped. Definitely recommended this app! Great app and clear how everything works.
Thank you for leaving a review, we really appreciate it!
Absolutely superb customer service. I reached out to Yotpo needing some help with integration. Literally, within less than 10 minutes, Ronel R had our widget and star ratings displayed perfectly on our live site. If you need help, just use the "chat" feature on the bottom-right and hope that you get Ronel R to help you!