Yotpo Product Reviews & UGC

Ran into a bit of a snag with the installation but the support team was exceptional! Support (Rhenant) at Yotpo had the install completed in 10 minutes and reviews were showing on my site. Great interface, easy to use for you and your customers.

Customer service is extremely slow to respond! Only by email and I than you have to wait app 24 hours for an answer. Please have a chat tool installed!

Support staff member Eleen was REALLY helpful and solved the issues quickly! appreciate the reliable support!

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Agent Rhenant was really fast and organized when I needed help.

Rodel was great in getting to my attention right away. he took care of my reviews section for my site.

John B. was a huge help fixing a mess I made with my imported data. He was clear, quick and enthusiastic, even late on a Sunday night. Thanks John!

The Yotpo team was very helpful and attentive in helping us with our myriad onboarding questions that likely went above and beyond their standard scope.

Rhenant was fast, thanks.

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.