Rezensionen (7.097)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
7. Mai 2019

App is working well (3 days in) support team were EXCELLENT which is not always true of shopify apps...

Geeky Graphghans
Vereinigtes Königreich
3 tage mit der App
Yotpo hat geantwortet 12. Mai 2019

Hey Geeky Graphghans! Thanks for the great review!!

11. Januar 2022

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

RTA Direct
Vereinigte Staaten
Etwa 3 stunden mit der App
20. Oktober 2023

Doner P. was very helpful making me understand how to best use YotPo

Brisco Coffee
Vereinigtes Königreich
Etwa 2 stunden mit der App
Yotpo hat geantwortet 28. November 2023

We appreciate your feedback, thank you!

24. August 2017

Awesome app. I will upgrade to premium soon.

Multi Niche C
Vereinigte Staaten
3 tage mit der App
17. November 2023

Very bad! The website says you can edit simple things within your brand kit and it will display those changes across email and on-site widgets. Until you try and then they say you need to upgrade to the most expensive plan to make the changes because those aren't included despite what the clear verbiage says. They do not want to help you, just upsell you.

Brightest Home
Vereinigte Staaten
3 tage mit der App
Yotpo hat geantwortet 20. Dezember 2023

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

22. September 2016

Once you install the app, it pulls your orders and emails are sent out. This is a problem as Yotpo does not check for marketing options. This information would have been good to know before I installed the app to see how it would look on my site, and then uninstalled it when I realized its appearance would need to be adjusted to match my website design. In less than fifteen minutes, the damage was done and my entire customer database was sent emails by Yotpo. Customers are *still* receiving emails and I've emailed Yotpo telling them to immediately stop sending. No response. My request to cancel my account was received with a canned 'please let us know your feedback' reply.

I would not recommend using this service until Yotpo:
* check that only customers who are okay with marketing receive the email
* ask the Shopify owner if it is okay to send emails to past customers, or at least revisit its workflow and make improvements

Filigree Fragrance
Vereinigte Staaten
3 tage mit der App
6. Oktober 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

FlyChicFashions
Vereinigte Staaten
Etwa 2 stunden mit der App
4. März 2021

Beware of the info on the site. It lists wishlists as one of the checked items on the growth plan, but NOPE. Even though it is checked, it is not included. I will stick with the free version until I find a different provider. Mostly just upset about the amount of time wasted.

Goldie Olding Fabrics
Vereinigte Staaten
3 tage mit der App
4. Juli 2020

Good customer service support. Just downloaded and had someone respond to my CSS issue instantly. Have yet to use it outside of that

AZTech Supplements
Neuseeland
3 tage mit der App
30. April 2020

I think this is a great app and the customer service answer the E-mails quickly and are very helpful!

Caroline Svedbom
Schweden
3 tage mit der App