Rezensionen (7.066)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
2. Juli 2015

Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it!

+ the graphical layout was clonky and not to pretty.

Deleted the app, but found it very hard to remove from frontend.

Sorry, not at all a fan.

Navngivenstjerne
Dänemark
2 tage mit der App
Bearbeitet am 1. Juni 2020

UPDATE: Since the review and us telling Yotpo we are not interested, the sales representative, has reached out on our live chat to tell us how poorly our sales must be since we do not have many reviews. Further reinforcing our decision to not work with them.

TL:DR Check out Loox. I wasted 3 days trying to make this tool work and should've just went with Loox from the get-go.

Wow, very bad customer service. I signed up excited because of the many companies they work wit, but the product is very limited and they try to push you into an annual package for $8,000. After expressing our limited budget they didn't even bring up the $49 package. Once finding the $49 package for ourselves they said we had over 300 orders and had to upgrade to $299? (this was not the case). After more custom support request they allowed us to proceed.

Fable
Kanada
2 tage mit der App
Yotpo hat geantwortet 30. Juni 2020

We really appreciate you taking the time to leave a review and are so sorry to hear about your experience. Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available.

Upon seeing this review we tried to reach out. If you'd still like to get in touch, we'd be happy to help. Thank you again for your feedback!

21. April 2023

Customer service is fantastic - managed to get into trouble within the first 30mins of using it as I'd made a mistake during setup, but Allen M helped me out super quickly - really helpful and friendly, solved my problem and got me going again!

Grow Wild Outdoorwear
Vereinigtes Königreich
Etwa 2 stunden mit der App
30. März 2022

incredibly helpful and quick support staff and quality app. one of the best apps I've added to my store!

Stealth Energy
Vereinigte Staaten
Etwa 2 stunden mit der App
19. September 2022

Rhemy R helped me figure out a coding application and was very helpful despite me and my electronically challenged self! Very helpful!!!

www.wineanddogs.net
Vereinigte Staaten
Etwa eine stunde mit der App
9. August 2023

Jeorge Kenneth is the best technician!!! He was very helpful in transferring my reviews from my website to my shopify account for me!

Miracle Wicks Candle Co.
Vereinigte Staaten
Etwa eine stunde mit der App
7. September 2021

Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!

BackEmbrace
Vereinigte Staaten
Etwa eine stunde mit der App
10. Februar 2022

great experience with customer care helping get this app integrated with my site. quick response and very kind

The Bambi Collective
Australien
Etwa eine stunde mit der App
24. Februar 2022

Great support ! The interface looks great ! Thank you Kenn T for your reactive support ! Looking forward to discover all features.

Le Slibard
Belgien
Etwa eine stunde mit der App
20. April 2021

Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!

Brother Mel's BBQ Sauce
Vereinigte Staaten
Etwa eine stunde mit der App