Rezensionen (7.084)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
5. November 2024

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
Vereinigtes Königreich
Mehr als ein jahr mit der App
Yotpo hat geantwortet 24. Januar 2025

Thanks for sharing your experience!

7. November 2024

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
Vereinigtes Königreich
8 monate mit der App
Yotpo hat geantwortet 24. Januar 2025

Glad to hear the issue was resolved! Thanks for sharing your experience!

22. November 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
Vereinigte Staaten
Fast 2 jahre mit der App
Yotpo hat geantwortet 25. Januar 2025

Thanks for sharing your experience!

8. Februar 2025

Vien E. was so helpful and patient till my problems were solved. Thank you so much!

JODE
Vereinigte Staaten
5 monate mit der App
11. November 2024

I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!

Chris Thompson Bags
Vereinigte Staaten
2 monate mit der App
Yotpo hat geantwortet 25. Januar 2025

Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!

28. Februar 2025

Working quite well. Ruzsel John & the support team have also very helpful with questions that arise.

drinkctrl.com
Vereinigte Staaten
9 tage mit der App
29. November 2024

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
Vereinigte Staaten
17 tage mit der App
Yotpo hat geantwortet 25. Januar 2025

That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!

22. November 2024

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
Vereinigtes Königreich
5 monate mit der App
Yotpo hat geantwortet 25. Januar 2025

Thanks for sharing your positive experience!

29. Januar 2025

Arven is great super helpful and very knowledgable. Recommend 100%

FabCreates
Vereinigte Staaten
8 monate mit der App
Yotpo hat geantwortet 31. Januar 2025

Thank you for the recommendation! We appreciate it!

29. November 2024

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

TEAM LIGHT TECHNOLOGY
Vereinigte Staaten
22 tage mit der App
Yotpo hat geantwortet 25. Januar 2025

It’s amazing to hear how well the team supported you! Thanks for sharing your experience!