Product Reviews by Yotpo , 6.839 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
3. April 2024

The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.

Sabi Swim
Australien
24 tage mit der App
Yotpo hat geantwortet 17. April 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

28. Januar 2024

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

SHEIKA
Rumänien
2 monate mit der App
Yotpo hat geantwortet 30. Januar 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2. Februar 2024

I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth

Kino
Mexiko
21 tage mit der App
Yotpo hat geantwortet 7. März 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

23. Februar 2024

Great app. Even the Free version offers a lot of value! Customer service is also very helpful.

Evernude
Kanada
15 tage mit der App
Yotpo hat geantwortet 7. März 2024

We appreciate your feedback, thank you!

31. März 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
Vereinigte Staaten
Etwa ein monat mit der App
9. Januar 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Kanada
Fast 8 jahre mit der App
Yotpo hat geantwortet 19. Januar 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

15. Januar 2024

Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)

Genetic Supplements
Vereinigtes Königreich
12 monate mit der App
Yotpo hat geantwortet 19. Januar 2024

We appreciate your feedback, thank you!

Bearbeitet am 5. Januar 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Thea With Love
Australien
Fast 3 jahre mit der App
Yotpo hat geantwortet 20. Dezember 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

18. Dezember 2023

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me.

Highly recommend!

Orto Urban Gardens
Australien
Mehr als 6 jahre mit der App
Yotpo hat geantwortet 20. Dezember 2023

We appreciate your feedback, thank you!

26. März 2024

Excellent experience migrating to Yotpo from Judge.Me. Support has been wonderful so far!

Shield Vitamins
Vereinigte Staaten
20 tage mit der App