Reseñas (7.079)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
6 de agosto de 2024

Their customer service was extremely responsive and helpful to our brand's situation! They walked me through the steps I needed to take to syndicate our reviews between different SKUs and I was able to do it quickly and easily. They even provided links for additional help and were able to access pages I could not access from my brand's subscription.

Luna Daily
Reino Unido
2 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

We’re glad to hear the customer service was so responsive and helped you with syndicating your reviews. It’s great that the additional links and access were useful. Thanks ...

17 de octubre de 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

My Store
Estados Unidos
2 días usando la aplicación
Yotpo respondió 24 de enero de 2025

It’s awesome to hear you got such great support! Professional, knowledgeable help makes all the difference. Thanks for the feedback!

30 de julio de 2024

I have been on many platforms, many websites, etc but the support from Yotpo is amazing. I have had the privilege of speaking to Doner P from support, and he answered every question. He even took the time to make screen shots to show me how to do certain things, he walked me through everything. I appreciate him and this support team so much

Extraordinary Gowns
Sudáfrica
6 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

We’re glad Doner was so helpful and thorough. Thanks for the awesome feedback!

4 de abril de 2024

We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!

Tanglewood Garden & Farm Organic Skincare & Wellness
Canadá
Casi 9 años usando la aplicación
Yotpo respondió 24 de mayo de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

18 de octubre de 2024

so good

ArtsKoreanMan
Estados Unidos
Más de 1 año usando la aplicación
Yotpo respondió 24 de enero de 2025

Thank you!

14 de agosto de 2024

Great app for collecting and displaying reviews - special thanks to Jeorge Kenneth for the excellent customer support in getting things set up!

Peacemaker Ranch
Estados Unidos
Más de 2 años usando la aplicación
Yotpo respondió 19 de agosto de 2024

We’re glad the app is working well for you. Thank you for the great review!

8 de agosto de 2024

Arven, Jann, Rovi and many others were so helpful in migrating our reviews from BigCommerce to Shopify! Delighted to be able to work with them 24 hours a day with no restrictions. They made this task very easy. Thank you!

Method Seven
Estados Unidos
5 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

We’re happy to hear the team made your review migration from BigCommerce to Shopify easy. Thank you for the great feedback!

Fecha de modificación: 23 de enero de 2025

Reymon Alvero N is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

PUPIBOO
Estados Unidos
6 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

4 de enero de 2025

nice

LYZD-DIY
Estados Unidos
Alrededor de 2 horas usando la aplicación
Yotpo respondió 25 de enero de 2025

Thank you!

20 de agosto de 2024

Horrible company! For the past 2 months they have overcharged us. We have the $15 plan. They have billed us $119 for the past two months.

We contacted them last month and they stated they would escalate it through their billing department. They refunded $49.80. If they billed $119 and our plan is $15, they should have refunded $104. They claim the remaining funds went to "some app credits."

...

Soul Expression Apparel
Estados Unidos
7 meses usando la aplicación
Yotpo respondió 27 de agosto de 2024

Thank you for sharing your concerns. We sincerely apologize for the billing issues you've encountered.

We're actively reaching out to you through your Yotpo ticket to ...