Reseñas (7.073)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
6 de octubre de 2024

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Living Cheer
Reino Unido
Alrededor de 4 años usando la aplicación
28 de agosto de 2024

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

anemoscope
Japón
Más de 4 años usando la aplicación
Yotpo respondió 20 de septiembre de 2024

Fixing bugs and finding its root cause can be challenging, we appreciate your patience with us. Thank you for sharing this!

5 de noviembre de 2024

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
Reino Unido
Más de 1 año usando la aplicación
9 de agosto de 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
Estados Unidos
Más de 5 años usando la aplicación
Yotpo respondió 19 de agosto de 2024

Thank you for the feedback!

7 de noviembre de 2024

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
Reino Unido
8 meses usando la aplicación
4 de octubre de 2024

Arvin did an amazing job today helping me integrate my widgets into places I haven't been able to do up until now. Absolute LEGEND!

My Brand And Me
Australia
Más de 3 años usando la aplicación
6 de noviembre de 2024

Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.

Bella Bella Boutique
Estados Unidos
Alrededor de 5 años usando la aplicación
15 de agosto de 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
Canadá
Más de 9 años usando la aplicación
Yotpo respondió 19 de agosto de 2024

We're glad Arven was quick to help with your issues! Thanks for the feedback!

18 de octubre de 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Zimms Organics
Estados Unidos
Más de 1 año usando la aplicación
8 de noviembre de 2024

We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!

Well Verti
Australia
Alrededor de 2 años usando la aplicación