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I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!
Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.
Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.
Thank you, Ian, for your incredible help. Your service is greatly appreciated!
You have a gem in your team, Yotpo!
Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!
I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!
Learning with video instruction is indeed easier! Thanks for the great feedback!
Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.
Thanks for the feedback!
Quick responses with customer service questions. Easy to navigate the platform.
Good to hear about your UI/UX experience - we are constantly improving it!
Ruzsel was great support. Made importing reviews mostly easy!
Thank you for the feedback!
Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!
Thank you for the amazing review! We appreciate your recommendation!
Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT
Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.
Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!
Thanks for your feedback, we really appreciate it.