Yotpo: Reseñas y Fotos , 6.850 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
1 de noviembre de 2022

Rhem was an amazing help with my support question. They helped solve my issue quickly and got everything situated for me same-day. Very happy with their support!

Sworn To Us
Estados Unidos
Casi 3 años usando la aplicación
Fecha de modificación: 8 de junio de 2022

Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!

MIDORICIDE
Estados Unidos
Casi 3 años usando la aplicación
20 de enero de 2021

Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.

Effie's Paper
Estados Unidos
Casi 3 años usando la aplicación
Yotpo respondió 26 de enero de 2021

Thank you so much for leaving such a detailed review. We are thrilled to hear you've had such a positive experience with us. Please do not hesitate to contact us if you have any lingering issues or questions.

Fecha de modificación: 6 de abril de 2023

We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth.

We had a small glitch and Joian Z sorted it out for us in no time!

SONAX Australia
Australia
Casi 3 años usando la aplicación
5 de junio de 2022

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews.
I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

A-List Lace Hair
Reino Unido
Casi 3 años usando la aplicación
13 de marzo de 2022

I needed help coding the product reviews and they helped me install it in no time! Great customer service!

Looped with Love
Estados Unidos
Casi 3 años usando la aplicación
30 de abril de 2023

great customer service!
Joian Z was very patient and helpful in finding my issue and to resolve it...

ABW STORE
Australia
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 16 de octubre de 2020

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo

The Cheese Geek
Reino Unido
Casi 3 años usando la aplicación
Yotpo respondió 21 de octubre de 2020

Thank you for leaving a review. We'll pass on your kind words to Arman!

20 de octubre de 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Sports Customs
Estados Unidos
Casi 3 años usando la aplicación
Yotpo respondió 20 de octubre de 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly!

Fecha de modificación: 3 de julio de 2023

J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.

Ozaelle
Francia
Casi 3 años usando la aplicación
Yotpo respondió 26 de enero de 2021

Thank you for taking the time to leave a review, we really appreciate it!