Reseñas (7.139)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
4 de abril de 2019

Terrible app. We used them until we reached their limit, then we cannot have any more reviews and have to move to their Premium plan, which is ~$7000/year. It's so ridiculous, almost bait and switch kind of practice. No thanks, we would rather use an app that has transparent pricing and do not use this kind of practice.

Nature Queen
Estados Unidos
Alrededor de 2 años usando la aplicación
Yotpo respondió 8 de abril de 2019

Dear Nature Queen,

Thanks so much for your feedback. Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to discuss the right fit for you.

Upon receiving this review we tried to reach out. If you would like to get in touch, we would be glad to assist you further.

Thanks again for your feedback!

Fecha de modificación: 11 de noviembre de 2020

Works fine until it doesn't. Won't send automatic reviews as it suppose to do and you will find out about it a few months after. Happened several times and their support is absolutely the worst. The first time they said "it was a bug and will not happen again" then, happens again!! You'll wait for hours on the chat, then they won't resolve it for days until you ask to speak with a manager. Paid $200 a month for a service that didn't work properly and now finally switching. Every "add on" costs more and it just doesn't worth it. There are new and cheaper solutions now out there, go with them.

Waka Coffee
Estados Unidos
Alrededor de 2 años usando la aplicación
Yotpo respondió 16 de noviembre de 2020

Thank you for taking the time to leave this review. Please know that we absolutely understand your frustration and we apologize for any inconvenience. We have looked into your case and according to our records, the Automatic Review Request setting was turned off manually on your end. A support representative has contacted you in order to try and resolve this matter to your satisfaction. We are very sad to see you go, but should you need any assistance with your transition, please let us know.

Fecha de modificación: 16 de junio de 2022

Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great

POISON ARROW RETRO
Australia
Alrededor de 2 años usando la aplicación
14 de abril de 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

GreenTeaEveryday
Israel
Alrededor de 2 años usando la aplicación
Fecha de modificación: 13 de marzo de 2024

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Common Clouds
Suecia
Alrededor de 2 años usando la aplicación
28 de septiembre de 2022

L'assistance, notamment sugar, est très gentil et nous aide très bien ! Hormis cela je n'ai pas encore eu le temps de bien tester l'application.

Bio&Beauty
Francia
Alrededor de 2 años usando la aplicación
Fecha de modificación: 21 de abril de 2021

Always helpful customer service and never too long of a wait. I interacted with many of their agents since we started using Yotpo and always felt positive about their customer service. Junalou was really helpful with our last issue and solved it fast.

HERLA
Estados Unidos
Alrededor de 2 años usando la aplicación
13 de noviembre de 2023

Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!

Shâwelle
Australia
Alrededor de 2 años usando la aplicación
Yotpo respondió 28 de noviembre de 2023

Thanks for your feedback, we really appreciate it.

15 de mayo de 2020

I have been using it for a year, it is a great application, it helps us a lot to have feedback on our products

Odontology BG
México
Alrededor de 2 años usando la aplicación
Fecha de modificación: 21 de diciembre de 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Geeni Smarthome
Estados Unidos
Alrededor de 2 años usando la aplicación