Reseñas (7.139)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
2 de abril de 2021

I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.

Fred and Far by Melody Godfred
Estados Unidos
Casi 2 años usando la aplicación
Yotpo respondió 4 de abril de 2021

Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service! Please feel free to reach out any time if you have any further questions.

27 de septiembre de 2017

The nicest thing about yotpo is they send the message to your customer automatically asking for review. It is easy to use and make kucicat.com customer remember to leave a review for the products they buy. It is really helpful.

Catventures
Países Bajos
Casi 2 años usando la aplicación
22 de febrero de 2022

Great customer support and so easy to use. Eduardo R was able to assist us with our queries within minutes. It's seriously one of the best review apps for e-commerce stores.

Orga Foods
Estados Unidos
Casi 2 años usando la aplicación
Fecha de modificación: 29 de marzo de 2019

1 1/2+ year user. Reviews just magically appear in your inbox. I accidently deleted my reviews. Grace from Yotpo responded with an easy fix. Then checked to make sure everything went OK.

Great "set it & forget it" app AND great customer service!

Celtic Jewelscapes
Estados Unidos
Casi 2 años usando la aplicación
Yotpo respondió 31 de marzo de 2019

Thanks for the great review, Celtic Jewelscapes! We love getting feedback from customers that have been with us for a long time, and it's awesome to hear that we are meeting the mark!

18 de mayo de 2023

Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.

I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.

Ambassadors Christian Clothing
Jamaica
Casi 2 años usando la aplicación
Yotpo respondió 30 de junio de 2023

Thank you for writing a review — we value your feedback.

24 de enero de 2022

Thanks to Radly, who helped me out with a few questions regarding our account. For us YOTPO is the best solution for collecting reviews, because of the many possibilities to get in touch with your customers. Highly recommended

Technostoff
Alemania
Casi 2 años usando la aplicación
23 de noviembre de 2021

This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.

Classic Girl
Estados Unidos
Casi 2 años usando la aplicación
14 de enero de 2022

I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company

26 King Wavy Merch, LLC
Estados Unidos
Casi 2 años usando la aplicación
22 de febrero de 2017

I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!

Www Healthfreakstore Com
Singapur
Casi 2 años usando la aplicación
Fecha de modificación: 16 de noviembre de 2021

Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !

Flava Shoe Co.
Estados Unidos
Casi 2 años usando la aplicación