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DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.
Hey, Jaillene from the Reviews team here 👋
We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.
So good attention from rainier. . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . ..
I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.
Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Really appreciate the ease of use and implementation of yotpo to our store. Manny from the support team provided solutions instantly to meet our specific requirements and supported us on every step.
Thank you so much for your assistance and the great customer experience!
This app works perfectly and is bringing both our our websites more interest. but the best thing about this is the customer support. It is simply outstanding. They get back to you in a reasonable amount of time and go well above and beyond to take care of every question or issue you have. The issues I had were about my ability to make the app work within my particular theme...they took care of it...the app itself works great!
A must for every store, social proof is so important and I also tells you what is working and not working in your entire business
Fantastic service my issue was resolved in less than 10 min. Junalou was incredibly helpful thank you so much ! Fantastic customer support.
Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.
Kenneth John M was the absolute best. I'm not computer savvy and his patience and him helping me add things to my website really made things much much easier for me. Need more people like him in the world!