Reseñas (6.910)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
6 de noviembre de 2018

Imported reviews from shopify product reviews really easily. The implementation team was very helpful getting star ratings on my collection pages. So far I'm very happy with the app and would highly recommend!

BigGameBowhunter
Estados Unidos
10 meses usando la aplicación
8 de noviembre de 2021

We are using this app to send out review emails, and Howell was very helpful answering some questions. Good service!

Ross and Specter
Sudáfrica
10 meses usando la aplicación
24 de enero de 2019

I've signed up for the free Yotpo account.
I initially struggled with the app because I was trying to use one yotpo account (same email address) for two different shopify stores (a .ca & .com store), and you can't do that with yotpo - you can't use the same email for a yotpo account that sits on two different stores.

However, Yotpo subsequently installed the widgets on both sites for me, and improved the initial yotpo installation by changing where the reviews show for the product (on the collection page & on the product page). Pauline was great to work with, and made several great recommendations regarding how the reviews could be displayed. Thanks Pauline & team!

Locusvie.ca
Canadá
10 meses usando la aplicación
2 de junio de 2014

It's brought customers back to write reviews, and that's great!

One Squat Shop
Estados Unidos
10 meses usando la aplicación
Fecha de modificación: 17 de marzo de 2022

Happy is the BEST!!! Thank you so much. They were able to answer my question right away. Definitely recommend.

OTG|247
Estados Unidos
10 meses usando la aplicación
Fecha de modificación: 14 de enero de 2022

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

Garón Abogados
España
10 meses usando la aplicación
17 de junio de 2023

I needed help fixing an issue with installing my Yotpo Product Reviews widget. I worked with (John B.). He was awesome and able to help me fix the problem. It was a pleasure working with John.

Princess Niya's Boutique
Estados Unidos
10 meses usando la aplicación
20 de julio de 2018

Mostly Pros!
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including customization of review emails, managing and monitoring negative reviews is excellent
- Great and easy way to add social content into your website

Few Cons!
- Media monitoring tool has had some issues since facebook made some huge changes and not full transparency from Yotpo on these updates
- No great way to include UGC as alternative product images

Usa Bn3th
Canadá
10 meses usando la aplicación
15 de diciembre de 2021

On some points it may be a bit more customer friendly but the after sales service is very responsive and helpful.

Shinncare
Bélgica
10 meses usando la aplicación
16 de febrero de 2021

I use this app since a year ago, and every time i needed support the Yotpo team helped me quickly. They are very kind and effective. Also, the app enabled my shop to have more social validation.

By the land
México
10 meses usando la aplicación