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Manny is very responsive and helpful. She solve my issues within 30 mins. Kudos to the team! Thank you so much
A huge thank you to the excellent customer support team at Yotpo. I have now set the app up on eight sites, at two different levels, and running two different themes. I have had to contact support for installation issues a couple of times, but primarily to update the admin email address (which I had to do for all of the sites). The app is running great so far and I cannot fault support. Thank you to all I have dealt with: Eduard, Lemuel, Howell, Nick s, Rilu Jane, Kenneth John M, Ronel R, Lemuel and lastly but by no means least, Eunice P. Happy so far.
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Gimbert Customer Service was amazing! He Also helped me install my reviews widget! Fast Response time
Not a happy camper. Not getting straight answers to many issues. Review not pushing, Review not publishing, rewards not working properly. You are back in the penalty box again!
Thank you for sharing your thoughts with us, and apologies for the inconvenience. After looking into your account, we saw that our team was able to assist you with this issue. If you're experiencing difficulties, please reach out to our support team for help.
Anne really helped me when I switched platforms and my reviews wouldn't appear on my site. Love the app and their staff!
You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me
Thank you Mark for your professional and speedy resolution to the issue I needed help with. I'm enjoying Yotpo and will continue to use it as it has many features I feel will enhance my shop and customer engagement. Sentient Beauty/Barbara
I ran into an issue with coding- they got back to me super quickly and fixed my issue straight away! So happy!
Thank you for your review. We're happy to hear we could help you get up and running quickly!
This is the best app for reviews! It was so easy to integrate and Shirel in customer support made it so easy to import existing reviews we had from another company.