Reseñas (7.114)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
20 de noviembre de 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Nutri Nation
Estados Unidos
Alrededor de 1 mes usando la aplicación
15 de agosto de 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
Canadá
Más de 9 años usando la aplicación
Yotpo respondió 19 de agosto de 2024

We're glad Arven was quick to help with your issues! Thanks for the feedback!

11 de noviembre de 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
Alrededor de 2 meses usando la aplicación
29 de noviembre de 2024

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
Estados Unidos
17 días usando la aplicación
29 de agosto de 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japón
8 meses usando la aplicación
Yotpo respondió 20 de septiembre de 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

10 de octubre de 2024

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

Fluide Chic
Estados Unidos
4 meses usando la aplicación
29 de noviembre de 2024

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

TEAM LIGHT TECHNOLOGY
Estados Unidos
22 días usando la aplicación
25 de octubre de 2024

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Clara Beauty
Estados Unidos
14 días usando la aplicación
13 de noviembre de 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

The Twisted Monk
Estados Unidos
Alrededor de 1 mes usando la aplicación
12 de septiembre de 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
Estados Unidos
Casi 3 años usando la aplicación
Yotpo respondió 4 de noviembre de 2024

Thank you for sharing your experience!