Yotpo: Reseñas y Fotos , 6.835 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
14 de septiembre de 2021

I have been speaking with Ronel and he has been so very generous with his time and expertise. I had many questions and he was able to answer each one. Nothing was too much. Some of the best customer service I've received. Thanks. The app is great and I look forward to using it more effectively.

La Source Australia
Australia
Alrededor de 1 mes usando la aplicación
18 de marzo de 2022

its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.

Tecman Automotive inc
Canadá
Alrededor de 1 mes usando la aplicación
2 de diciembre de 2013

We have used this for our legal agreements website now since January and have been very happy with the functionality and support. Super, especially considering it's free.

UK Template Agreements and Sample Contracts
Reino Unido
Alrededor de 3 años usando la aplicación
24 de julio de 2022

The app itself is already amazing, with great integrations. But their customer service is 10/10. I reached out over the chat box for one question, and Reinier D assisted me with installation and other questions!

Boba Nutrition
Canadá
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 11 de octubre de 2021

There was a glitch in their system and my customers weren't getting their reviews. The employees were attentive and helped me work through the issue and manually sent the reviews to those who hadn't received review emails. But would be sure to keep an eye on emails to ensure it doesn't occur to your shop. I had another incident with the site - it stopped sending reviews altogether. It seems to be really unreliable.

It's just a mask, baby!
Estados Unidos
Más de 2 años usando la aplicación
2 de abril de 2019

We transferred from stamped to Yotpo and aren’t looking back. This app is the luxury of reviews and management. Support is top notch to add the cherry on top.

Amazology
Estados Unidos
Alrededor de 1 mes usando la aplicación
Yotpo respondió 3 de abril de 2019

Hey Amazology! Great to hear you had a smooth transfer and are happy with your Yotpo service! We are glad to have you :) Thank you for your feedback

14 de febrero de 2022

Kenneth from Yotpo was very helpful in making design changes to our store, and implement the necessary features :)

LauRie EU
Dinamarca
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 24 de octubre de 2016

The Application itself is amazing. We had a five star review up before they decided they really wanted to get greedy. The guy who helped us set it up was super helpful and did everything we wanted. The issue we had was the gigantic price increase.

We were paying 9,000 dollars a year for the program, which is more than any other program we have by 2x, and this year after renewal they contacted us saying they wanted 14,000 this year. A 5,000 dollar increase from the year before.

The guy who pitched it to me was a complete car salesman type and really just makes you feel like a victim of the deal. "Well our program is worth it. O our guy didn't say this was a promotional yearly discount?"

I have 0 apps in my store that change their pricing. Even shopify doesn't change their pricing when you go month to month.

It is a very shady and sad business tactic and I remember seeing a lot of 1 star reviews on here regarding it and now they are 5 again. I am not sure what that is about but here we are.

Trialperiod
Estados Unidos
Alrededor de 3 años usando la aplicación
4 de marzo de 2014

This is a great app and they are adding new features all time. Easy to install and use.

Rhinestone Clothing
Reino Unido
Alrededor de 3 años usando la aplicación
6 de mayo de 2019

Exceed 10 orders a month and you'll learn that it's ludicrously overpriced! 50 cents to send a form email? Really? I'll send them myself at that rate.

TrueToSource
Estados Unidos
Casi 3 años usando la aplicación
Yotpo respondió 7 de mayo de 2019

Hey TrueToSource!

Thanks for your feedback.

Regarding orders, our pricing model is available on our website. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $199 a month.

We would be really happy to assist you in understanding which plan is the best fit for your business, and to ensure you will be happy using Yotpo's product!

Thanks again!

Melanie - Customer Care Team