Reseñas (6.912)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 23 de julio de 2015

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

Eternal Wooden Roses
Estados Unidos
Casi 2 años usando la aplicación
1 de septiembre de 2022

DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.

wholier
Estados Unidos
Más de 1 año usando la aplicación
Yotpo respondió 20 de octubre de 2022

Hey, Jaillene from the Reviews team here 👋

We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.

5 de noviembre de 2022

Lemuel C was very helpful sorting out my issue from back end, very patient and will definitely up grade my plan in future. Thank you

Rugs Online Rugs
Australia
21 días usando la aplicación
22 de junio de 2015

Great service, easy to use. I'm benefiting a lot even with the free version!
My only complaint is that the better features are really expensive- there really isn't a middle ground on the price point. However, I am sure people can get a lot of value from it and generate a lot of new business. The customer support helped me solve my issue, but it would also be nice if they had phone support.

Enamor Jewelry
Estados Unidos
21 días usando la aplicación
10 de noviembre de 2014

We've switched from the Shopify Reviews App to Yotpo and the reviews are just pouring in! We haven't even upgraded to the premium yet and already we are satisfied with what this app has to offer for free accounts. Absolutely love it!

GunSkins
Estados Unidos
21 días usando la aplicación
26 de mayo de 2022

Really enjoying this app, we have already received so many amazing reviews from our customers and I am able to use them for marketing purposes! Customer service is amazing too, I was helped by Kenneth John and he resolved my issue in a very timely manner, thanks Yotpo!!

Olivespa
Estados Unidos
21 días usando la aplicación
26 de mayo de 2020

Just upgraded to Yotpo Growth account, and needed some help immediately. live chat was super reactive! Leizel was very very helpful! Although the pricing is a little expensive, I do hope getting more reviews will help to increase my conversion rate soon!

kPetNeeds
Singapur
21 días usando la aplicación
15 de noviembre de 2021

The customer service was great. Kenn T was really helpful and patient. However, I do have a complain with yotpo widget. I would like to show all my reviews in combination inside each individual product, this is not possible right now.

Waku Inc
Estados Unidos
Más de 1 año usando la aplicación
20 de febrero de 2023

I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you

REGALODETI
Estados Unidos
21 días usando la aplicación
Yotpo respondió 24 de febrero de 2023

Thank you for sharing your thoughts with us!

8 de noviembre de 2019

I just had the best on-site customer support I have ever had from Bernard at Yotpo - he went WAY over and above to help our new eCommerce site launch and I cannot say enough good things about him. I highly recommend using this app for its functionality and the incredible support provided by the wonderful people behind it.

Havly
Estados Unidos
21 días usando la aplicación
Yotpo respondió 18 de noviembre de 2019

Thank you so much for taking the time to leave a review! We're so happy to hear our customer support team was able to help & will be sure to pass on the kind words to Bernard.