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I wanted to reposition the start rating on my products and Nick S. helped me fine-tune my theme in a matter of minutes- super support- highly recommended!
The application is the best of its kind.
Very helpful for every business. Very good communication with social media and very good support. Whenever I needed some help, I got it right away
To remove the code go to your theme's "edit code" section. Then click on "Templates" and look for "product.liquid" then delete the line that contains "yotpo" in it. Save your time cause after you uninstall this app the code still stays.
Best Customer Service Team :) Very prompt and helped me resolve all issues in no time. I just wish YotPo allowed integrating reviews from Amazon.
The interface for this app is poorly designed and not easy for clients to work with. I've also had issues with being billed twice for one subscription and haven't received any answers from their support team to remedy the situation. Buyer beware -- there are plenty of review apps out there that function better than this one and offer MUCH better support & billing practices.
Thank you so much for taking the time to leave a review, we're sorry to hear about your experience. We've recently remodeled out interface, updated our billing system, and expanded the capacity of our support agents to be available to all of our users 24/7. If you'd like to get in touch to learn more, we'd be happy to help.
Allen Yotpo & James Yotpo have both been really helpful! The response time was quick too in assisting me with my issue. I love the app already and can't wait to carry on using it! James also took over the back end of my store to help me resolve an issue quicker as I integrated here from another app. I love how sleek the reviews look on my site! Thank you James :)
The support was awesome!!! Orly helped me get Yotpo moved from GoDaddy over to Shopify!!! Orly was very knowledgeable, fast, and professional. Nice to have such wonderful customer service! Thank you!
Yotpo is the go to review app that ensures credibility, transparency and honesty for your store. Their customer service is superb as well. We are very happy with Yotpo
Eunice provided great support.
He listened patiently to my poor explanation and used my high skills to solve my problems.
I was impressed with the extensive support system.
The service was exceptionel good. I met the problem and immediately customer service helped me. This app is very useful