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very $$$$$ (5k year!!!).... no customer service..... other apps are coming up now. they do contracts... crazy world of yotpo! they are there for the money nothing else.
I've done a LiveChat with an agent service (Manny) and I have had the best experience. Actually Yotpo help me a lot with my reviews
installed easily - support team followed up - all working well - it's great! many thanks Yotpo!
What else can I say that everyone else hasn't already? This service is perfection. If you are running an ecommerce store, you should have Yotpo.
Nick was ever so helpful. He went above and beyond, not only helping me with my initial issue but he fixed other issues that he noticed on my website. Great service, thank you Nick.
I have been using this app for a while but contacted Yotpo Support for the first time, today. Yotpo Support was great; they were responsive, informative and cheerful. I had a great experience.
This app works nicely. Great support by Ed. I was having a problem with moderating the reviews, but that was solved by the support team
very smart app, but it's better if visitors could write review to a collection page.
Great app and great support. We were even able to import our legacy reviews from a Nexternal store!
Good basic app for collecting basic reviews. But if you want ANY additional features you are going to pay more money and big bucks for it. Their literature is very unclear as to what features are included in your plan. I spent countless hours trying to install features they advertised on their site, only to hear back that I need to pay more $ for these. Not cool guys.
Hey Grip Clean,
Thanks so much for your feedback. I have also reached out by mail to see if I can help at all with the features you would like to use.
Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $129 a month.
Would be really happy to assist you in understanding which features are available on which plan, and to ensure you get set up well!
Thanks again for your feedback!
Melanie - Customer Care