Yotpo: Reseñas y Fotos , 6.836 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
9 de febrero de 2024

I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to get around to doing.

Wry Baby
Estados Unidos
Alrededor de 1 año usando la aplicación
Yotpo respondió 7 de marzo de 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

15 de enero de 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Emily Gill - EG Bespoke Ltd
Canadá
Más de 2 años usando la aplicación
Yotpo respondió 19 de enero de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

12 de marzo de 2024

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
Estados Unidos
Más de 1 año usando la aplicación
12 de abril de 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Países Bajos
8 días usando la aplicación
27 de enero de 2024

I have to say the support is absolutely first class. I had some real issues, mainly down to my lack of understanding and dev skills to be honest. But all was fixed with in a matter of half an hour... A huge shout out and thankyou to Joian Z!! was backwards and forwards on my behalf on a Saturday morning... Fantastic support.

Willows & Co
Reino Unido
6 meses usando la aplicación
Yotpo respondió 30 de enero de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

17 de febrero de 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

AquaGear Australia
Australia
Más de 5 años usando la aplicación
Yotpo respondió 7 de marzo de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

17 de marzo de 2024

Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!

Objct Co
Australia
20 días usando la aplicación
4 de febrero de 2024

Super fast support. And John G. was super kind and solved all the issues. Thank you

Disparidades
Portugal
Alrededor de 2 años usando la aplicación
Yotpo respondió 7 de marzo de 2024

Thanks for your feedback, we really appreciate it.

6 de febrero de 2024

Excellent customer service! Daniel P helped me out tremendously!

Eldorado Coffee Roasters
Estados Unidos
Más de 5 años usando la aplicación
Yotpo respondió 7 de marzo de 2024

We appreciate your feedback, thank you!

20 de marzo de 2024

That was to good. My customer executive is Daniel and he helps us very well.

Delara
Estados Unidos
9 meses usando la aplicación