Reseñas (7.099)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
24 de febrero de 2021

So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!

ODMÉ Candle Co.
Estados Unidos
15 días usando la aplicación
Fecha de modificación: 8 de mayo de 2019

Excelent app and even better customer service. They help me with everything migrating to Shopify. recommended

gabyros
Estados Unidos
14 días usando la aplicación
Yotpo respondió 12 de mayo de 2019

Hey Gabyros! Thank you for taking the time to write a review :)

Fecha de modificación: 15 de septiembre de 2021

I was in a need of help regarding my reviews being displayed on my website. My rep that helped me was Jo Lorenz. This person went out their way to help me with my reviews to display correctly on my website. I have been having trouble and wasn't able to display my reviews correctly. Jo Lorenz went the extra mile to make sure I was satisfied. The customer service was excellent/ the BEST I've ever had. Thank you again Jo. You are truly AMAZING.

Heavnnn Cosmetics
Estados Unidos
14 días usando la aplicación
11 de junio de 2022

really great service super quick and helpful, I am not good at coding and Ronel came to my assistance!

BODYGUARD Anti Mosquito
Reino Unido
14 días usando la aplicación
Fecha de modificación: 10 de septiembre de 2022

I am really happy with this app. Good value! The support team have been very helpful to help me customize the app. Thank you Doner, Rein, Rayne, Allen and James. You are so professional and patient. Unfortunately I got some problem with a domain change, but Simoun Francis S helped me in the best way possible and solved the problem.

Stockholmsfoto
Suecia
14 días usando la aplicación
10 de noviembre de 2023

Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service

Prime Scents
Alemania
14 días usando la aplicación
Yotpo respondió 28 de noviembre de 2023

Thank you for sharing your thoughts with us!

8 de febrero de 2014

I was very happy to come across this Review App because I was indeed looking for one for my store and this was recommended to me highly. I can see why. One, it was easy to install. And two, the support staff was great! I used the Mobilla template that does not have the tabs functionality for the product. So I have to code the tabs manually per product. Despite the App not supporting this kind of manual tab feature, there is still a simple workaround solution to have the Yotpo Reviews feature in the product tab. Ed Ruth as the support staff was great! I'll be inviting all my customers to give product review and it give me more reason to engage with the customers! And we all know what that would mean...:)

HealthQuest
Singapur
14 días usando la aplicación
9 de julio de 2023

"We never send automatic emails to past orders, this is a step in the onboarding flow that needs to be confirmed by the user."

You literally do it without any confirmation from my side.

Atelier Extensions
Estados Unidos
Alrededor de 1 año usando la aplicación
Yotpo respondió 7 de junio de 2024

We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

22 de mayo de 2018

Great personal support. Easy to set up and easy maintenance.

Dedicated Europe
Países Bajos
14 días usando la aplicación
Fecha de modificación: 10 de junio de 2021

GREAT customer service. Very fast and nice. I didn´t know how to install it and they did it for me. nice!

DAX
Estados Unidos
14 días usando la aplicación