Reseñas (7.099)
Refinar
-
Por calificación
Don, who is really helpful to set up the review widget on my page. Yotop is really cool app and I am looking forward to more reviews on my ukdriedseafood.com.
Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.
Thank you so much for your feedback, we're happy to hear our customer support team was able to help quickly & efficiently.
very fast and helpful chat service moving my reviews from my previous website and changing plans over.
Thank you for sharing your thoughts with us!
L'assistenza clienti è impeccabile. Sono sempre attivi 24h/7 su 7, molto amichevoli e professionisti.
L'applicazione fa il suo dovere, unica pecca è il costo davvero elevato... infatti se volete tutte le funzioni dovete spendere diverse migliaia di €
Great app, I spoke to Rhemy R. Very helpful and great patience. Thank you so much for your help. You made it very enjoyable and easy experience.
Great app !!! And I'm more than satisfied with the support !!! Thanks to the team and a special thank to Yulia who helped us !!!! Great job !
New review:
After my previous review, I chatted with Yotpo. The features we would need as a small business are not there, however it's still a great service to get reviews and showcase them on the site. We use their review system to capture bunch of reviews from customers and the automation is seamless. Additionally, their reviews show up on google which helps cater to awareness.
Once our business does grow to be a medium, large, or enterprise I will definitely switch over to their annual plan.
Old review:
While this is an amazing app and convenient way to do reviews. Yotpo caters mostly to their annual customer and most of the important features are on the annual plan. Unfortunately, there is no way to get up to the annual plan until your store has above 250 orders a month....
Hi there! Thank you so much for taking the time to leave a review. Our team highly values (and appreciates) your feedback; please know it is a massive part of how we evolve and continue to improve our product and services. I absolutely hear and sympathize with your frustration about not being able to have access to some of those features.
I spoke with our team members you worked with and the reason that they weren't able to offer this plan to Girl with Curves was because - with under 250 orders, it becomes extremely difficult for our customers to see the value of that plan and its features- therefore, making it a poor (and costly) experience for the customer and often having a poor impact on our relationship with them. I know you've heard it from our team before, but please know it's an informed policy based on much feedback and a trend of missed opportunities we've seen.
Our goal isn't to oversell upfront, but rather to meet our customers where they are & to grow with them, no matter the stage or scale they're at. If there's anything further that we can do, please feel free to reach back out to Alana or our support team.
Love this app and I did struggle to manually install, thankfully the live chat with Eleen, super helpful and installed it for me. I can say it looks very professional in the 'Home' and do your settings, colours etc. If you're stuck just check out the tutorial/help. Super-friendly Yotpo people who are there to help you and I'm starting a new business and I look forward to growing with them and they help me grow too.
Again, I contacted the live chat with Danreb....very cheerful person and helped point out to where I could copy/paste the code. Love these Yotpo people!
Thank you so much for taking the time to leave a review. We're thrilled to hear you had such a positive experience with our customer support while onboarding.
L'application est très bien : publication d'avis avec personnalisation des couleurs et du texte et relance des clients. Service client au top : sheen m'a installé le module, personnalisé et assuré l'intégration des données de mon prestashop d'avant vers shopify.
Reinier D was very helpful when installing hotpot bold reviews to our store's code. Very polite and helpful service!