Yotpo: Reseñas y Fotos , 6.896 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
28 de mayo de 2019

Love this app I have been trying to find a good app for reviews. The customer service team was very helpful especially The representative who helped: Pauline. Would definitely recommend this app!

Ase' BodyCare
Estados Unidos
4 días usando la aplicación
Yotpo respondió 4 de junio de 2019

Hi Ase' BodyCare! Thanks for taking the time to leave a review, and for recommending Yotpo!

23 de noviembre de 2022

very good, but I didn't know how to work it but if they need help super 100% willing to help I recommend it

RutadelRomancewithElsita
Estados Unidos
4 días usando la aplicación
16 de febrero de 2023

Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.

Arp design
Países Bajos
4 días usando la aplicación
Yotpo respondió 24 de febrero de 2023

Thank you for sharing your thoughts with us!

16 de febrero de 2021

Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.

Home Dweller
Australia
4 días usando la aplicación
Yotpo respondió 16 de febrero de 2021

Thank you for your review, happy to hear you're enjoying using Yotpo.

13 de junio de 2023

John B solved my problem very quickly and professionally, thank you very much.
Please keep fast service in future!

Albenth Optics
China
4 días usando la aplicación
26 de julio de 2020

This app is violating the GDPR. Very sneaky. I installed it and was welcomed by a pop up saying "thank you for installing, we now have access to your customer base and we have the liberty to email them". I had contacted Shopify support and their support thrice and they still have not undone this.

Tia-Nova
Rumanía
4 días usando la aplicación
Yotpo respondió 25 de agosto de 2020

Thank you so much for taking the time to leave a review. We want to apologize for any negative experience you may have had with us. We do want to clarify that Yotpo is committed to the GDPR and our platform is fully aligned with the global privacy laws. Please see our privacy guide for more information - https://www.yotpo.com/yotpo-privacy-guide/

During installation we allow our customers to send up to 200+ extra review requests to past customers, in addition to their automatic review requests which will be sent to future shoppers. Note that the emails that are sent are from your behalf and based on your customers' consent to receive emails from you.

Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.

28 de junio de 2021

Yotpo was easy to install, manage, and use! James was especially helpful in ensuring the code was edited correctly to display the reviews where we needed them on the page.

berkleyclothing
Estados Unidos
4 días usando la aplicación
2 de julio de 2023

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

Simple&Opulence
Estados Unidos
4 días usando la aplicación
30 de enero de 2021

I decided to finally switch over from a crummy app to yotpo. so far their team has been great importing reviews over. I was finally ready today in the middle of a Saturday to make the switch final and Manny was just awesome. He smoothly helped me set up yotpo in 5 mins. It's as if the Gods of Asgard sent Manny personally to help me succeed!

AleHorn - Viking Drinking Horn Vessels and Accessories
Estados Unidos
4 días usando la aplicación
Yotpo respondió 31 de enero de 2021

Thank you for your review. We're thrilled to hear Manny was able to help et you up and get you up and running!

12 de junio de 2023

Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!

JUNELILYBEAUTY
Estados Unidos
4 días usando la aplicación