Yotpo Product Reviews & UGC

LOVE this app!!! So easy to use!

I was considering switching to Yotpo for a few months and finally took the plunge. Very happy with the decision. Plus, the customer service has been amazing with any inquiries I've had. Shout out to Josephine for just giving me a 5 star helping hand!

Doner was an excellent agent, he assists me very well and your product is perfect for reviews :D
I really recommend it

So far just starting out the app is great for setup. I wish there were more features available for the free version. Set up is pretty easy. I did need help and the person assisting me was very knowledgeable and helped me with a setup issue right away. Very pleased with the customer service.

The app is good, but the customer service takes way to long to get help. The help was good once connected but the wait was not acceptable.

I had a problem with integration and a small error that ruined my theme.
Ruzsel came on board in less than 5 minutes and fixed it for me with a big smile.
Highly recommended.

Now: They solved all my problem.
Thank you so much Now: They solved all my problem.
Thank you so much

Very disappointed in Yotpo's service! I wish I hadn't used this app to start with and sent this out to our customers as they have written reviews and I just cannot publish them and I don't want to ask them to write reviews again. I've reached out several times and a lady named Lucy is very slack in getting back to me.

I will be removing this app. Customer service is very poor.

EDIT: Manager reached out to me and apologised for their service. However, I will still not be using their app even though it has everything I want - the pricing is out of my price range. I'm adding an extra 2 stars as they did try and reach out and fix their error.

Great app for less cost. Rhenant helped me with setting up Visual UGC on our product pages in Shopify.

This app is EVERYTHING! Its makes collecting reviews so easy and seamless. I couldn't be more thrilled with Yotpo.