Reseñas (7.096)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
3 de mayo de 2023

When i installed the yotpo and going through the steps, i got to last step to install the widget and had an erro. I reach out to chat and Doner P solved my issue and able to get the widget install.
Thank you so much Doner.

Angie's Crafty Cottage
Estados Unidos
1 día usando la aplicación
29 de junio de 2023

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Rest and Digest
Australia
1 día usando la aplicación
13 de agosto de 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
Estados Unidos
1 día usando la aplicación
6 de agosto de 2021

Great customer service! I had a hard time setting up my star ratings so I reached out to support, Elven took care of everything very quickly! Thank you!!

Anjelic Scents
Estados Unidos
1 día usando la aplicación
2 de octubre de 2021

Lemuel from Yotpo is an absolute legend and helped me install the app correctly. Highly recommended!!

HealthTwin Supplements & Vitamins
Sudáfrica
1 día usando la aplicación
Fecha de modificación: 29 de agosto de 2016

We use Yotpo, and pay the (very, very expensive rate) for their Powerhouse Plus plan.

Here's the most important thing you need to know: they don't actually support inline SEO with Shopify. It's one of the biggest features of the Powerhouse Plus plan offers on their website, and there's no mention of it not working with Shopify. It wouldn't even be that hard to implement - they'd just need to tap in via the Shopify API and put the review data in a metafield, then have some code to render it in the product.liquid template, then have that block replaced when their javascript code renders the full review functionality.

Their customer service people are well-intentioned, but the corporate/billing department is difficult and apparently don't particularly care about making customers happy. For example, they refused to move our billing back by a week even though they enabled our Powerhouse Plus account on the wrong email address initially.

Their dashboard and website also looks like it was designed in the early 2000s. For a product that costs so much, it's kind of disappointing. Apparently there is a redesign in the works.

The sales guy who we worked with was overly pushy and didn't seem interested in answering my technical questions very thoroughly.

But here's the upside: at the moment they're the only service that offers Product Listing Ads and Seller Ratings, as well as a Q&A feature. So I gave them two stars for that. Until someone else brings out a competitive product, they have a de facto monopoly on the space, so I can't really complain too much.

I'll update this review if any of this changes.

Repeaterstore
Estados Unidos
Alrededor de 1 mes usando la aplicación
30 de diciembre de 2019

Needed help transferring from our site to Shopify. They were a big help in mantaining our review integrity!

DD26 Fishing
Estados Unidos
1 día usando la aplicación
Yotpo respondió 19 de enero de 2020

Thanks so much for your review- happy to hear our customer support team was able to help get everything up & running smoothly!

14 de marzo de 2023

Doner was very helpful with the setup of this app to my store. Very quick and effective customer service!

Rella
Estados Unidos
1 día usando la aplicación
Yotpo respondió 15 de marzo de 2023

Thank you for writing a review — we value your feedback.

19 de octubre de 2023

Yotpo Product Reviews & UGC has a fairly user friendly interface that's easy to get around, and their customer support staff is great! Warly S, one of their customer support agents responded and helped with my inquiry quickly and professionally.

Restaurant Equipment Supply
Estados Unidos
1 día usando la aplicación
Yotpo respondió 28 de noviembre de 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

4 de noviembre de 2021

I used this app on a previous ecommerce platform and Mark, my Growth Support Hero, helped me remap my old reviews to the new platform and website. He was really helpful and made sure everything looked 10/10 in the end. Really happy to have this app as a part of my website and the support team that is behind it!

Recandledkindled
Estados Unidos
1 día usando la aplicación