Yotpo Product Reviews & UGC

Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!

Outstanding customer service! Great app. Thanks Steven for all your help!

Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .

Great app with professional staff ready to help in any situation. Highly recommend! Thank you very much and all the best for great team

I have been using Yotpo for over a year on my Volusion shopping cart site. I was extremely please to see that they where also working with Shopify. Now that they are approved with Google to supply Star Ratings - I can not see how any site that is serious about their marketing and getting more orders would use anything but Yotpo. Their service is fantastic.

We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue.
After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf.
Thanks for your help John.G on fixing this issue.

Turned it on and immediately got great response from our past customers, so the email interface must be just as simple to use as the back-end app. Unobtrusive, quick to load, can put it where you want it - no complaints here!

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Really useful app and very user friendly. Needed a minor amendment with the set up for my site and found customer support to be responsive, professional and efficient..

The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.