Reseñas (7.007)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
8 de agosto de 2024

Arven, Jann, Rovi and many others were so helpful in migrating our reviews from BigCommerce to Shopify! Delighted to be able to work with them 24 hours a day with no restrictions. They made this task very easy. Thank you!

Method Seven
Estados Unidos
2 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

We’re happy to hear the team made your review migration from BigCommerce to Shopify easy. Thank you for the great feedback!

15 de junio de 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Alchemystik
Estados Unidos
Más de 1 año usando la aplicación
Yotpo respondió 15 de julio de 2024

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.

8 de agosto de 2024

Works well! When I needed help Doner P. resolved the issues quickly. There a different options to suit different needs!

EARTH TO ROOTS
Reino Unido
6 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

We're glad to hear Doner resolved your issues quickly. Thanks for the review!

7 de agosto de 2024

I received excellent service resolving our product reviews template issue on the Yotpo app. Ruzsel John was prompt, professional, and efficient. Highly recommend!

Provasil
Estados Unidos
3 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

Thanks for the great review! Your recommendation means a lot to us!

30 de julio de 2024

Had numerous queries regarding the app and some more technical than others but Reymon N was more than understanding and quickly resolved all issues i had

Red On Socks
Reino Unido
Más de 2 años usando la aplicación
Yotpo respondió 19 de agosto de 2024

Amazing to hear Reymon handled your queries effectively and swiftly. We’re always working to enhance our support’s technical expertise to better assist you. Thanks for the feedback!

30 de julio de 2024

I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!

Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.

Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.

Thank you, Ian, for your incredible help. Your service is greatly appreciated!

You have a gem in your team, Yotpo!

Aardvark Coffee Company
Estados Unidos
2 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!

3 de agosto de 2024

I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!

SwapBandIt
Estados Unidos
Alrededor de 1 mes usando la aplicación
Yotpo respondió 19 de agosto de 2024

Learning with video instruction is indeed easier! Thanks for the great feedback!

Fecha de modificación: 29 de agosto de 2024

Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner.

*Update: I had some new questions about exporting and importing reviews, and Ruzsel J assisted me this time. Ruzsel did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.

SLEEP ZEBRA
Estados Unidos
11 días usando la aplicación
24 de junio de 2024

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT

The Wynwood Walls Shop
Estados Unidos
9 meses usando la aplicación
Yotpo respondió 15 de julio de 2024

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

14 de agosto de 2024

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Previnex
Estados Unidos
3 meses usando la aplicación
Yotpo respondió 19 de agosto de 2024

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!