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I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Jo Lorenz very helpful and patient with me. Helped me get my product rating situated on my store platform with shopify.
This app works really well with no issues. They have a super responsive customer service. Was able to get my Etsy reviews transferred over relatively quickly. Thank you, Mary!
Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.
I recently installed two Yotpo apps and the support I've received so far has been great! They are quick to answer and help me with app settings
a great app to collect reviews from my customers. Allen was also very helpful & fixed how I would like my products page to look very quickly! Highly recommend!
I installed the app and asked the team to support building the site.
Great service and quick response. Can't ask for more.
Will see how it runs in the future.
Had help from Orly. Very professional in helping installing YotPo to my Shopify page. Very helpful.
Great app, definitely one of the cleanest looking review apps. Eduardo R was very helpful on the support chat when needed.
Simoun Francis from the support is super helpful. With the help provided, we are able to move forward quickly to launch reviews on our site!