レビュー (7,095)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2021年9月18日

Please don't let this app fool you! The installation is very intrusive and you will leak your store info and your clients names and email! After the installation Safari promoted me that my password had been leaked! Also the setup process is complicated and need to use an external panel to manage! Do yourself a favor and go with the FREE! oficial Shopify reviews widget I installed in 5 minutes and its way! better looking than this one! I regret even submit my store info to this terrible and very lousy developed widget

Kiri SkinCare
メキシコ
アプリの使用期間:約2時間
2023年8月27日

Just bad and not capable with bad codlings that will destroy and make mess of your site entirely.

Will not recommend for any one.

Vitality Verse
アメリカ合衆国
アプリの使用期間:約2時間
Yotpoが返信しました 2023年9月6日

We're sorry to hear that you're experiencing issues with our Reviews product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

2017年10月17日

You just can't uninstall this shit without coding. This app should be banned!

Resumo Intimo
ブラジル
アプリの使用期間:約2時間
2023年4月28日

Awful. You can't see how the app would show in-store. When you want to delete it, you have to give Yotpo permission. Very hard to use and even harder to get rid of

Squareco
イギリス
アプリの使用期間:約1時間
Yotpoが返信しました 2023年6月30日

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

2015年9月12日

$500 to get SEO features ... Is this for real?

Symbolika
スペイン
アプリの使用期間:約1時間
2020年7月5日

I wish I could give negative stars. First, it isn't free like I was led to believe. Second, there was a code injected into my site and in order to cancel and uninstall, I have to "take the code out" which I can't figure out how to do. AND I'm supposed to submit a ticket and wait for a response... after I take the code out. They're making this so difficult. I don't think I've ever been this mad.

AMY ONYX
アメリカ合衆国
アプリの使用期間:約1時間
Yotpoが返信しました 2020年8月24日

Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.

2015年11月2日

We we're really interested in getting this app, as we believe customer reviews are important to any business, trying to make a difference. Unfortunately , We have requested help as there seems to be an issue creating an account, and getting the app installed properly. Every email, sent takes days for a response, and then once you reply to that email, it takes days again for another response and still nothing. So I will look into another app. Good luck to those that were able to get it up and running with no issues. Im sure if I wait a few months it might happen. But I need something Now.

Foreverstore Com
アメリカ合衆国
アプリの使用期間:約1時間
編集日:2016年12月13日

Not recommended due to

MAJOR Technical problems:

1. Adds 61kB of javascript to your page (2x the entire jQuery Library).
2. Adds 23kB of CSS to your page. An advanced Shopify Theme has 9kB of CSS.
3. That's 84kB of added weight to your page just to show reviews.

It will lower your Google PageSpeed Rank substantially, at least 5 points.

4. You cannot import your shopify reviews easily. Shopify's review app (and other review apps) associate reviews by product_handle. Yotpo does it by "Product ID", and you have to manually find the Product ID for each handle. (https://support.yotpo.com/en/article/shopify-finding-the-product-id)

5. Because all other shopify review apps use product_handle, you'll have to reverse the process and find the handle for each Product ID if you want your reviews imported into another app.

There are other alternatives that are 100% compatible between each other and only add 14kB to your page in total.

as if these were not enough...

MAJOR deal breaker: Pricing.

There's a reason why they don't list their prices publicly: basic features will cost you over $1000/year. If you want all they advertise, it'll easily go over $3000/year.

Kindlecentre
オーストラリア
アプリの使用期間:36分
2020年2月4日

This is a scam. They say its "FREE" but once you install it, it costs $199 just for a basic plan lmao

RosesAndBear
アメリカ合衆国
アプリの使用期間:30分
Yotpoが返信しました 2020年2月7日

Thank you for taking the time to leave a review - we really appreciate your feedback and would love to help sort this out. Clavyl, our support team leader, has already reached out and confirmed you weren't billed for any unwarranted charges as you were using our Free plan. It also sounds like you may be referencing two different pricing plans, so I wanted to share a little bit about our pricing structure: our pricing packages are meant to scale with our customers whether they just launched their site or are 30+ years in the making. So, we offer a free plan, then if you choose to upgrade at any point, the next step is our Growth plan that scales with order quantity starting from $30/month. Please feel free to let Clavyl know if we can help you choose a package that's a good fit for your needs or if we can help out in any other way.

2018年2月18日

I cannot login. Always says INVALID PASSWORD eventhough i already reset my pw and i input it correctly. Cannot reach the support team as well.

Vanes Sari Sari Store
フィリピン
アプリの使用期間:17分