レビュー (7,111)
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I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.
BEWARE! I don't usually leave such bad reviews but yotpo deserves it. I added yotpo reviews to my store just after I started my store 1 year ago. Since then, I've had thousands of product reviews added through Yotpo! Great right? No.
I'll admit, I like that yotpo emails my customers automatically after 14 days, requesting their product review which then goes live on my product pages.
My BIGGEST issue is that yotpo's reviews do not show in google (rich snippets).
Rich snippets are important to show potential customers in google search, google shopping etc. a product's star rating and number of customer reviews. To get access to rich snippets with yotpo, you're asked to sign up for their 'pro plan'.
Their pro plan is $4,788 per year. I just want rich snippets! I've asked if they can just add rich snippets, but they don't offer 'a la carte pricing'. Pretentious much?
Guess what? Shopify's original review app offers rich snippets. There are also 3rd party apps that work with Shopify's review app that email your customers automatically after 14 days, asking for their review. This review is then added to Shopify's original review app and shown live on your store.
That's great news, right? I'll just export my yotpo reviews and import them into Shopify's reviews app. Who needs yotpo? Well NOPE! Despite being told yotpo's reviews will upload to Shopify's original reviews app without trouble, yotpo's CSV format is completely different to Shopify's.
This leaves me stuck with using crappy yotpo without rich snippets. Don't make my mistake - stick with Shopify's original review app.
/end-rant>
I am using this app for Walmart Reviews Syndication, and so far the process has been great, I'll update this in the future to see if that worked.
Updated: it does do what is promised
Im a fan! Although I wish the premium offerings were more affordable, you can not go wrong with this App or the people behind the brand. Customer service is incredible, and never have I been left wanting. Special thanks for all of the support I regularly get from - Rilu j, Eunice, Yuval G, Kate A;- Every aspect of the team is excellent, from customer service to technical support, Backend Support, & Developers. Cheers! AGN Roots! https://agnroots.com
Adam S.
Thank you so much for taking the time to leave your feedback, it really means a lot to us. We are constantly iterating our pricing and plan options in an effort to provide the best solution for businesses at each point in their journey, but we know that it's not always a perfect fit. However, we have revamped our plans and pricing, making our premium features more accessible than ever before. We encourage you to check out our new pricing page, or contact our support to learn more about our new plans.
We were able to get all the featured we needed for our site the chat help is also good. I recommend them.
hi love your work very helpful I had had servers answer so quickly thank you very much ******** great service
100% recommend this app! Allent M just helped me with a quite tricky problem and was amazing to deal with, they also assisted in teaching me how to do it myself, so I could learn to add the specific code.
Excellent customer service. Albert V helped me setup my carousel because I was having some issues with it. He made sure I was satisfied before the chat ended.
We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!
Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!