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Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!
Update 2022!
Lost my reviews and a quick note to Yotpo and they're back. Always a pleasure working with these folks. Nick, you rock! Thank you so much for all your help. Thanks Yotpo for the product. Just wow! I have been trying to get the reviews fixed for some time. Junalou came through and fixed everything for me and even added some extra review coding for my products page. I don't have a lot of time to be working on apps, etc. and Junalou took charge and made it all happen. The conversation rocked, they knew what to do, and just great people to work with. Much aloha!
Rilu Jane was awesome, fixed our issue promptly and when asked to go a few steps further also executed these as requested with no issues at a all. I would not hesitate to recommend the service.
Thank you very much :)
Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.
i love YOTPO! I have the free version and it is amazing because everything is automated! It sends my buyers an email and without me even noticing I have many new reviews a month! I love that I can filter the reviews depending on how many stars they give me! When I grow more I will be purchasing the payed version for sure! Very recommended! Plus Junalou helped me solve my issues very fast and very kindly!
Thank you so much for your review. We're thrilled to hear you're enjoying using Yotpo!
Fantastic App and outstanding service!! Thank you Nick! He helped solved my problems within minutes. Deidre
Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Daniel is the best, he solved all my issues and was really patience!
Very helpful support team, specially Simoun who was patiently working with me throughout the time to ensure my problem is resolved. LOVE THEM
Adding to my first review to confirm that Yotpo offers a very good customer service. Few days ago, I had problem with review requests going out too soon, Allen M find out the problem and resolved the issue easily. thanks again!
I have been using Yotpo for a while now. Their customer team is very competent and efficient! The app is easy to install and customize. Definitively recommend it to any ecommerce business. Today again, I have contacted their help desk and Robertini helped me retrieving our products reviews from the server. He was able to send me the link to the .csv file within few minutes. That was very helpful.
Amazing support team and very easy to integrate and schedule automated emails from. So far loving the app and integration.
Very happy with Yotpo reviews widget. Support is also very helpful, Kenneth John M helped me setting the widget and in a few minutes I had it running on my website. Cheers!
Hey Azul Hair Collection! So great to hear you are enjoying Yotpo. Thanks for your recommendation!