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Within one week of using Yotpo, we had 6 reviews and I don't think anything is worth more value than reviews unless they are negative in which this isn't going to help you. If you have a great product and your customers are happy, Yotpo makes it easy for everyone else to know. LOVE IT!
I was so relieved that the review issue I was having on my site since I changed the theme was easily fixed by James! He was super helpful and took care of my issue in minutes which I thought would take a lot more time.
Incredible add-on to any product site! The real smart thing is to embed the review form in the email, so your customers can post their review without leaving their email! As a result I have a lot of reviews for my site from happy customers, that I absolutely would not have received had I not been using Yotpo. Great work guys!
Everything perfect on service and Lemuel really helpful with providing us info regarding how to install the app for maximum performance.
Thanks
This application is Amazing. We were working with SuperReviews and had 12 reviews that came through the software. We installed Yotpo because we were looking for a way to integrate our review system with our social media campaigns. 2 days after we installed the application we had over 40 additional reviews based on their Mail-After purchase process. In fact, we were so shocked by the speed of this process that we actually went back and manually checked to be sure they weren't making up these reviews :-). Sure enough, all of the reviewers represented our customers and corresponded to the items listed in the order and since we had personally spoken with a lot of the wedding purchasers the stories lined up as well. With such great results we quickly upgraded our account to Premium Support. Obviously we highly recommend Yotpo Reviews - I just hope you aren't one of our competitors :p
Customer Service at Yotpo Reviews is excellent ... they go above and beyond. Annie was prompt, provided screenshots and video of the changes required and even sent the code to use. With this kind of feedback it was easy to fix the issue quickly and easily! Keep up the excellent work Annie and team. Cheers.
Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!!
Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!
Thank you for sharing your thoughts with us!
Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.
We appreciate your feedback, thank you!
Best review app hands down for Shopify!
Awesome support! John B really went out of his way to assist me in finding a solution. He gave me suggestions on how to resolve my issue. Thank you so much!