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After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!
The customer service was great. Kenn T was really helpful and patient. However, I do have a complain with yotpo widget. I would like to show all my reviews in combination inside each individual product, this is not possible right now.
So far so good! Lots of very slick features. There are a few places where they are automatically doing things I'd prefer they ask my permission or preferences for, but nothing catastrophic. All around a solid app.
So far so good and the customer support team is excellent. Josh was very friendly and helped with an import quickly & efficiently. Thanks again!
Hey Sally Rae, thanks for the great feedback about Josh and our team, and taking the time to leave a review!
I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.
Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.
Great customer service and quick response time!
Lemuel was very helpful and did what I wanted very quickly.
Thank you for writing a review — we value your feedback.
It has worked well for us. Unfortunately, some unverified reviews slipped by and that could have caused a problem as they were created by a competitor to make us look bad. I was able to figure it out and get them off our site.
this has been great to use. when i chatted with support happy was super helpful and friendly and answered all my questions. i will continue to increase subscriptions as my business grows, i love the plan flexibility
but would like a more handson help for business owners that dont know anything about adding codes. i have tried that once and had to reset my entire store and start over. that took hours and wasnt fun. so any additional features that require me to add liquid code and just dont do and i am missing out.
The service is awesome. It almost midnight here and the support replied to my surprise.
And they solved everything!
amazing..!