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Ed has been very helpful and patient with me. I am not much of a computer person and he helped a lot with the different options available on this app. Great customer service!
Their app has been super helpful in collecting reviews for our sister brand, we are thrilled to finally integrate it now into this one! Also, their support team is fantastic. I've reached out for help from them twice now (once was even on the weekend) and both times they were extremely responsive and resolved the issue(s) seamlessly.
I had no experience with web design or how to manage a company via an E-commerce platform going into setting up an account with Shopify and YOTPO. Their customer service has been flawlessly helpful in getting my new company Spara, Inc up an running! Not only does the website look amazing, but we are getting a ton of traffic, sales, and reviews. Shopify's available apps, like YOTPO, have made our marketing campaign integration with our website/social media easy and successful. I'd recommend this service to any company, especially if you are someone like me who only a year ago was working construction and was not technologically savvy, and now can say without hesitation "I can"! - Dakota Smith, Founder of Spara, Inc.
This app works very well and they have great customer service! Kenneth John M was a pleasure to work with!
Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Customer service was amazing!!! Rhenant was as easy as can be to work with! would recommend 10/10 this is the best review platform to use on shopify!
Customer support has been incredibly helpful across our website. Implementation is quick and easy. Yotpo makes it convenient and easy for us to generate social proof on our products!
Doner was extremely helpful. Our team had an issue with accounts/reviews, and he was able to quickly resolve our issue! Very stress-free customer service experience, thank you!
Support is great and their product does a great job with reviews!
Thanks for your feedback, we really appreciate it.
My team has been using the Yotpo review app for perhaps 5 years and have had a wonderful experience. Any questions or concerns we've ever had have been resolved by the incredibly professional and friendly team at Yotpo. Would I recommend the app to other business owners? Absolutely!