Yotpo Product Reviews & UGC

Amazing customer service. Fast and responsive, and actually gets things done! Rhenant was incredible!

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.

We really like it. Helps conversion rates a lot.

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

Great program for product reviews. Easy to use. Great Premium Features.

This is a great app! Easy installation and big benefits!

YOTPO is a fantastic APP, It allows you to create great Customer retention even after the sale with automated Review requests that can include a discount as an incentive for the customer. It's seamless and easy to use with from what we can see great results. Customer Service from them is also On Point and Ed + Manny are both a great help. I can strongly recommend YOTPO

Updated 15.10.23
Ruzsel J in support was outstanding. I wanted to upgrade my YOTPO widgets from V2.0 to V 3.0. I explained all my issues and current state of play. Ruzsel was quick to upgrade everything and fix a couple of bugs with format etc. A true credit to your organisation and once again your support is 5 Star! Thanks so much

Updated 26th April 2023:
My new theme update caused a conflict with some of the YOTPO code, which meant that the YOTPO review badge and product images within the carousel did not display correctly. I lodged a support ticket and Nicole was super helpful and was able to identify the issue swiftly, providing a great explanation as to the root cause and updating my code with some script to fix the issue. Another 5 Stars for great support!

Really easy to install and set-up so far. I have the star rating icon showing on my cart prompt, set-up an SEO page and automatic review collections enabled within 2 hours. I had one small query, so I emailed support. I was amazed at how quickly my question was answered. Diane provided excellent customer service. Look forward to collecting many more reviews.

Orly provided great customer support! I often don't need to ask questions as I find the app very easy to use - but I needed some help this time and it was super easy and quick!