리뷰 (7,139)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 7월 30일

Had numerous queries regarding the app and some more technical than others but Reymon N was more than understanding and quickly resolved all issues i had

Red On Socks
영국
앱 사용 기간 2년 초과
답글 Yotpo개 2024년 8월 19일

Amazing to hear Reymon handled your queries effectively and swiftly. We’re always working to enhance our support’s technical expertise to better assist you. Thanks for the feedback!

2024년 8월 14일

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Previnex
미국
앱 사용 기간 3개월
답글 Yotpo개 2024년 8월 19일

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!

2024년 9월 30일에 편집됨

Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner.

*Update: I had some new questions about exporting and importing reviews, and Ruzsel J and Doner assisted me for the last two times. They did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.

SLEEP ZEBRA
미국
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 9월 20일

Great to see our support agents shine! Thank you for sharing your experience!

2024년 8월 20일

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
미국
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 9월 20일

Quick responses indeed makes a difference. Thank you for sharing your experience.

2024년 8월 17일

I worked with Ruzsel John to make some updates to my reviews component on my homepage. He was very knowledgable and was able to find a solution to my problem quickly and actually made the edit for me. Thank you!

Hona
미국
앱 사용 기간 대략 2개월
답글 Yotpo개 2024년 8월 19일

We’re glad Ruzsel was able to quickly solve your issue and make the necessary edits for you! Thanks for sharing!

2024년 8월 8일

Arven, Jann, Rovi and many others were so helpful in migrating our reviews from BigCommerce to Shopify! Delighted to be able to work with them 24 hours a day with no restrictions. They made this task very easy. Thank you!

Method Seven
미국
앱 사용 기간 5개월
답글 Yotpo개 2024년 8월 19일

We’re happy to hear the team made your review migration from BigCommerce to Shopify easy. Thank you for the great feedback!

2024년 11월 16일

It's a great app and I recommend everyone to download it. Their customer service is amazingly great. Thank you Arven.

BF TRENDS
독일
앱 사용 기간 대략 3시간
2024년 11월 1일

Amazing Support, Reymon

Wavu
캐나다
앱 사용 기간 대략 4시간
2024년 10월 24일

Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.

OctaHedron Jewelry
미국
앱 사용 기간 대략 5시간
2024년 8월 8일

Works well! When I needed help Doner P. resolved the issues quickly. There a different options to suit different needs!

EARTH TO ROOTS
영국
앱 사용 기간 6개월
답글 Yotpo개 2024년 8월 19일

We're glad to hear Doner resolved your issues quickly. Thanks for the review!