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James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about
I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.
My reviews were not showing on my website, but after chatting with the support team they were able to get them displayed. I rate the app 4 stars because of the price and the limitations. However I would give 5 stars to the support agent Orly.
I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
We had the pleasure of working with Nick S, he was so patience, thorough and kind. He went above and beyond for our team, and we could not be more delighted at the leval of his service. Nick deserves a raise and should be looked at for many other opportunities to come. We are very thankful and grateful for his leavel of service. Thank you Nick for all you do! Yotpo, keep up the great wrok with employees like Nick S.
I needed some help, and the chat operator named Robertini was beyond helpful. He help me with some installation problems, he was extremely nice, fast, and in no time everything was set-up. thank you.
Easy to use, and the layout looks great for any store. Also the customer service team is very helpful.
We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.
Thanks for the great review, RakAdx. We are excited to be on this journey with you!
Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!
Very user friendly, no problems at all. LOVE THIS APP!