리뷰 (7,099)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 10월 21일

I had to uninstall the app the support is terrible. After 3 weeks the problem was not fixed. I decided to go with another review provider.

The Best Numbing Cream
미국
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 10월 29일

Thank you for your feedback.

We apologize for the negative experience.

If you ever consider giving us another try, we would appreciate the chance to provide a better ...

2024년 10월 17일

This app is full of bugs - Upgrading your plan from Free to a paid tier doesn't actually work (the charge is applied, but service levels are NOT increased). Additionally, the Onboarding flow within the app is broken (persistently asks you to install the widget, when doing so, it adds the widget to your theme multiple times). Go with another option! Worse yet, the support is horrible.

Party Stuff
캐나다
앱 사용 기간 8일
답글 Yotpo개 2024년 10월 22일

Thank you for your valuable feedback!

We apologize for the issues you experienced, both of them were taken internally and addressed with the highest priority.

We hope to see ...

2024년 10월 14일

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

MikeFit.com
미국
앱 사용 기간 4일
답글 Yotpo개 2025년 1월 24일

Great to hear everything worked out! Thank you for sharing.

2024년 10월 24일

Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.

OctaHedron Jewelry
미국
앱 사용 기간 대략 5시간
답글 Yotpo개 2025년 1월 24일

Awesome to hear your issue got sorted so quickly! Thanks for sharing!

2024년 9월 12일

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
미국
앱 사용 기간 대략 3년
답글 Yotpo개 2024년 11월 4일

Thank you for sharing your experience!

2024년 8월 15일

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
캐나다
앱 사용 기간 9년 초과
답글 Yotpo개 2024년 8월 19일

We're glad Arven was quick to help with your issues! Thanks for the feedback!

2025년 1월 13일

Awesome Experience! Great Product

Zampa Angelo
이탈리아
앱 사용 기간 25분
답글 Yotpo개 2025년 1월 25일

Thank you for your feedback!

2024년 8월 29일

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
일본
앱 사용 기간 8개월
답글 Yotpo개 2024년 9월 20일

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

2024년 9월 22일

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

eleven44
싱가포르
앱 사용 기간 8년 초과
답글 Yotpo개 2024년 11월 4일

Awesome experience. Thanks for sharing!

2024년 8월 1일

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to ...

VSSL
캐나다
앱 사용 기간 거의 6년
답글 Yotpo개 2024년 8월 19일

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!