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This app is very effective and the customer support is excellent. So quick to reply. Any help you need.
Thank you for leaving a review, we really appreciate it.
The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.
Zoain Z was a great support. Patient and solutions driven to find efficient solutions and clear guidance.
This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!
Thank you for your review. We're happy to hear you had such a positive experience with our customer service.
Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!
I was very pleased with the quick and responsive help I received from Elven. My star color reset to white for no apparent reason, and since I wasn't able to save the changes myself (due to some tech issues Yotpo is having), Elven did it from the backend...It took all of 5 mins and my stars were back to a viewable black, and I am very happy!
Thank you for your review. Happy to hear Elvan was able to help you with everything you needed.
Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend
That customization of the app is incredible. Hands downs the best out there. My agent, Junalou's, understanding of the software and my needs have exceeded my expectations.
12/9/21 Updated review...THEY HAVE LIVE HELP NOW!! Amazing...!!! When I need help you can IM with live folk. Huge game changer! Eduardo R was so helpful and we took care of the issue in 5 minutes! Instead of spending all the time to email and go back and forth, and receive help "tickets" and waste a tone of time!! Thank you ! -------------------------------------------------------------
This was one of the best choices we made. And I don't say that lightly...they offer such a great service and they are fair with pricing...the product just flat out works and there's alot of extras you can do even with the free option. Today I needed to have something fixed that our coders did, and they handled the request and made the changes in under 2 hours. Esp. as it relates to apps - this kind of customer service is not usual. So we were so grateful for having chose them as our review partner! Thank you Yotpo!
Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.