리뷰 (7,099)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 9월 4일

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
미국
앱 사용 기간 4개월
답글 Yotpo개 2024년 11월 4일

Thank you for sharing your experience!

2024년 9월 18일

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

prosperacorp
미국
앱 사용 기간 대략 1년
답글 Yotpo개 2024년 11월 4일

Thank you for your review!

2024년 10월 16일

Donel P helped my while setting up Yotpo - thank you!

Hammocks Down Under
오스트레일리아
앱 사용 기간 15일
답글 Yotpo개 2025년 1월 24일

Thank you for your review!

2024년 8월 7일

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

The Global Trunk
미국
앱 사용 기간 대략 6년
답글 Yotpo개 2024년 8월 19일

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your ...

2024년 10월 28일

Great support! Special s.o. to Ian Christian C. who helped me out.

Allbirds-bnl
네덜란드
앱 사용 기간 4일
답글 Yotpo개 2025년 1월 24일

Thank you for your review!

2024년 6월 12일

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are ...

Spoil Yourself Natural
미국
앱 사용 기간 거의 2년
답글 Yotpo개 2024년 7월 11일

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We ...

2024년 9월 17일

We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)

shopHMTX
미국
앱 사용 기간 5개월
답글 Yotpo개 2024년 9월 25일

Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of ...

2024년 11월 27일

Awsome customer service - Arven S helped me and he is the besttt

WE’RE CREATURES
이스라엘
앱 사용 기간 대략 14시간
답글 Yotpo개 2025년 1월 25일

Thanks for sharing!

2024년 9월 23일

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally.

The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a ...

YOUR-GOODFIND
영국
앱 사용 기간 15일
답글 Yotpo개 2025년 1월 24일

Happy to hear that! Thank you for sharing.

2024년 7월 24일

Reviews are the lifeblood of any small business so getting it right is extremely important. And as a small business owner, getting things setup is a matter of doing it yourself. So great technical support is key especially when you don't set it up quite right. Jann M. from Yotpo is a star! He stuck with me over several days to help me figure out and correct connection errors. He was very patient ...

Mijo® Hair
미국
앱 사용 기간 8개월
답글 Yotpo개 2024년 8월 19일

Thank you for your detailed review! We’re excited that you plan to use more Yotpo apps and appreciate your kind words!