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Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it!
+ the graphical layout was clonky and not to pretty.
Deleted the app, but found it very hard to remove from frontend.
Sorry, not at all a fan.
UPDATE: Since the review and us telling Yotpo we are not interested, the sales representative, has reached out on our live chat to tell us how poorly our sales must be since we do not have many reviews. Further reinforcing our decision to not work with them.
TL:DR Check out Loox. I wasted 3 days trying to make this tool work and should've just went with Loox from the get-go.
Wow, very bad ...
We really appreciate you taking the time to leave a review and are so sorry to hear about your experience. Our pricing model is available on our website and in your Yotpo ...
This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.
Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer ...
It will not load onto my store ...keeps giving me error message. I have emailed for help and no response which is frustrating after seeing other great reviews
Thank you for taking the time to leave a review and we're so sorry about the delay. Our support team will be reaching out to ensure we get this sorted as quickly as possible.
Ich habe bereits das L&R Programm von Yotpo, das gefällt mir sehr gut. Nun wollte ich als Ergänzung gerne das Bewertungsprogramm abonnieren, damit ich beide Apps in Ergänzung zueinander habe. Leider ist beim Bewertungsprogramm nicht mal eine einfache Änderung der Texte im Widget möglich. Die deutschen Texte gefallen mir aber gar nicht, es wird "gesiezt", in meinem Shop wird "geduzt" und auch ...
Thank you for taking the time to leave a review. We absolutely hear and sympathize with your frustration about not being able to have access to some of our features. Our ...
Cool app but overprices.
Really to expensive for small business.
got loox for cheaper price,,much cheaper..
they charged me 29$ right away
FOR THAT PRICE, NOT WORTH IT
IM PISSED OFF I FEEL LIKE I'VE BEEN ROBBED AND I DONT LIKE OTHERS TO TAKE MY MONEY AND GIVE ME NO VALUE IN RETURN
Firstly, we want to apologize for any negative experience you may have had with us. We're constantly reevaluating our pricing model to try to give each and every business the ...
How to delete this crap from my store.
I would not add this app again, if given the choice. I initially installed it because it seemed like a fantastic product - and I'm sure it is. My complains are this:
1) They place their logo and link at the top of the review section. I think it makes the store look cheap and unfinished. I'm not happy with it, at all. I feel like they're basically forcing me to barter - their service, for free ...
I just downloaded it and I'm a bit disappointed that you have to UPGRADE in order to send automatic emails to the customer. I wish I knew this before I downloaded it.