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I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.
That’s awesome! It’s great to hear you had such a smooth experience, especially at a late hour. Support anytime you need it definitely makes a big difference. Thanks for sharing!
I am very satisfied with the customer service. I needed to import reviews from another platform to my website, and Sheila R. assisted me throughout the process, answering all my questions and helping me complete the review import as well as installing the missing widget. Additionally, her responses were always timely and thorough. Thank you!
Glad to hear the process went smoothly, and your experience was so positive. Thanks for sharing your feedback!
Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.
It’s always reassuring to get that clear direction when things feel tricky. Glad it worked out for you!
Reymon, helped me today with my query today. it was so quick and efficient. Would certainly encourage me to use the help and chat function again.
Glad to hear the chat function made it easy to get help! Thanks for sharing!
I had a great experience with Yotpo's customer service! Their response was incredibly fast, and they resolved my issue efficiently. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommended!
Glad to hear you had such a smooth experience! Fast and efficient support makes all the difference. Thanks for the recommendation!
This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site.
Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process.
Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him.
Thank you!
Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!
What an awesome experience. Thanks for sharing!
I am still new to Yopto and, so far I am glad I made the right choice. Easy to install and set up. I had a small issue with my onsite widget displaying multiple times after each edit. I reached out to Yopto support and Arven from Yopto helped me to resolve the issue with little input from my end. Thank you Arven.
I am confident to recommend Yopto to anyone who needs a user friendly app to collect reviews from their customers!
Thanks for the recommendation, glad everything’s working smoothly now!
Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform
Glad to hear everything's sorted. Thank you for your review!
Wendyle went above and beyond to help me with my issue. This app is very easy to use and it's easy to get help when needed. I would highly recommend.