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Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.
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Well, the support help a lot. That's a fact !
They deserve 5 Stars
We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.
Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.
Thanks for your feedback, we really appreciate it.
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
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Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.
Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had a few issues when setting it up but customer service was quick to help.
Thank you for sharing and for the positive review!
So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.
The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.
Thanks for your feedback, we really appreciate it.
YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.