리뷰 (7,139)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 9월 26일에 편집됨

Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.

Standing O Cosmetics
미국
앱 사용 기간 7개월
답글 Yotpo개 2024년 7월 15일

Thank you for your feedback!

2024년 6월 19일

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
프랑스
앱 사용 기간 대략 1년
답글 Yotpo개 2024년 7월 15일

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

2024년 4월 18일

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
미국
앱 사용 기간 7년 초과
답글 Yotpo개 2024년 5월 24일

Thanks for your feedback, we really appreciate it.

2024년 4월 11일

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
미국
앱 사용 기간 거의 4년
답글 Yotpo개 2024년 5월 24일

Thank you for sharing your thoughts with us!

2024년 5월 23일

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
프랑스
앱 사용 기간 12개월
답글 Yotpo개 2024년 6월 7일

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024년 4월 15일

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
미국
앱 사용 기간 대략 1년
답글 Yotpo개 2024년 5월 24일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024년 6월 20일

I had a few issues when setting it up but customer service was quick to help.

FishOfHex Aquatics
미국
앱 사용 기간 5개월
답글 Yotpo개 2024년 7월 15일

Thank you for sharing and for the positive review!

2024년 3월 18일

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
오스트레일리아
앱 사용 기간 10개월
답글 Yotpo개 2024년 5월 24일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024년 5월 18일

Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.

KE Cosmetics
미국
앱 사용 기간 2년 초과
답글 Yotpo개 2024년 5월 24일

Thanks for your feedback, we really appreciate it.

2024년 5월 29일

YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.

ParSkins
미국
앱 사용 기간 3개월
답글 Yotpo개 2024년 6월 7일

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.