리뷰 (6,922)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 1월 18일

Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !

SHOPOTECA kids
미국
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024년 1월 15일

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

John Linens Sheet Co.
미국
앱 사용 기간 3개월
답글 Yotpo개 2024년 1월 19일

Thanks for your feedback, we really appreciate it.

2024년 1월 16일

Everything works great, Ruzsel was very helpful with the setup during the call.

Strong Roots
미국
앱 사용 기간 3개월
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback.

2024년 1월 12일

I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.

PROVACAN
영국
앱 사용 기간 3개월
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback.

2024년 1월 11일

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work,

Thank you for your help!

Tower 15 Coffee
미국
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2023년 12월 14일

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
미국
앱 사용 기간 대략 1년
답글 Yotpo개 2023년 12월 20일

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2023년 12월 29일

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Sports Roses
미국
앱 사용 기간 15일
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024년 1월 16일

I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.

Luxehomezone
중국
앱 사용 기간 20일
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024년 2월 7일

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Werner Paddles
미국
앱 사용 기간 대략 4시간
답글 Yotpo개 2024년 3월 7일

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024년 1월 14일

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Nurturing Seedlings, LLC
미국
앱 사용 기간 4개월
답글 Yotpo개 2024년 1월 19일

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!