Yotpo Product Reviews & UGC

Assistance was excellent. Answered all my questions promptly and helped me fix my issue. Just be aware with this app that anyone can review on your site (even your competitors) unless you change the settings.

Great app! Really easy to use and looking nice on my store.

Katri

i am using this app for few days now and had an opportunity to connect with their support team thrice. While on the first 2 occassions, my issue was addressed immediately and on the third attempt, i had to do a little convincing to get the associate to look into the issue rather than asking me to wait for 24 hrs.. overall the experience is good.

Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!

Not got any reviews yet but has great potential as a free app

I had trouble downloading my reviews to import. It kept saying error everytime i tried to import them & Ed was very helpful!

I transferred my reviews from Judge me. It's been a little tricky getting it all working seamlessly. But the customer service at YotPo is perfect. They're immediately responsive and understand exactly what I need.

Ho appena iniziato ad usare l'applicazione e ho trovato qualche problema sia nell'importare recensioni che per importare i widget sul sito. Nonostante questo ho risolto i problemi grazie al supporto clienti che è davvero disponibile. Purtroppo c'è bisogno di un po' di pazienza

I like this app's offerings overall. I had some issues where it was sending review requests automatically before I was able to set up the email header and that was frustrating but besides that mishap, the service is great for a small business and customer service chat line is quick to help

Out of all the free apps for reviews, Yotpo is probably the easiest to use and configure. They also have a great support team that responds to your questions within 24 hours or sooner.

Unfortunately, Yotpo just isn't for my store. I sell one of a kind vintage items and needed a way to collect and display site reviews instead of product reviews. I told this to one of the representatives and they said it was possible. But after emailing back and forth and installing the app a second time and adjusting the settings did I discover that this was only possible through an awkward work around.

It's still a great product and I'd recommend this to someone with a more traditional store. I just wish they would've been more upfront with the limitations of their product so I could've spent my time on a different solution.