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Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well
Quick responses indeed makes a difference. Thank you for sharing your experience.
Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. ...
Thank you for your feedback. We're sorry to learn that you're experiencing difficulties with our Reviews product. We sincerely apologize if it took time for us to respond to ...
Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.
Thank you for sharing your thoughts with us!
I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!
Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
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Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the
We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!
John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.
Thanks for your feedback, we really appreciate it.
Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!
update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem
Thank you for writing a review — we value your feedback.
Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!
Thank you for the feedback!
John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!